<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Alliason]]></title><description><![CDATA[Built to deliver. Not to bill. Senior-led Dynamics 365 implementations. Fixed pricing. AI-first delivery. No surprises. Just results.]]></description><link>https://www.alliason.com/insights</link><generator>RSS for Node</generator><lastBuildDate>Tue, 02 Jun 2026 10:17:03 GMT</lastBuildDate><atom:link href="https://www.alliason.com/blog-feed.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[Unlocking the Power of Dynamics 365 Contact Center for SMBs and Mid-Market Companies]]></title><description><![CDATA[Dynamics 365 Contact Center helps SMBs and mid-market companies connect customer conversations to the information behind them. Instead of forcing teams to chase updates across email, phone, chat, CRM, ERP, and Teams, it gives service teams a clearer way to manage requests, route work, support representatives with Copilot, and connect service activity to the broader Microsoft business application environment.]]></description><link>https://www.alliason.com/post/dynamics-365-contact-center-smb-mid-market</link><guid isPermaLink="false">6a10850eace98b70c0b260a2</guid><pubDate>Fri, 22 May 2026 20:50:22 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/9de0ef_27c7493226044254aa7fd2ec34f82501~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Marketing</dc:creator></item><item><title><![CDATA[What Dynamics 365 Implementations Should Look Like (And Where They Go Wrong)]]></title><description><![CDATA[Dynamics 365 projects often look clean at the proposal stage, but the real risks show up once configuration starts: vague scope, unclear staffing, messy data, weak reporting decisions, and user workflows that do not match the business. Alliason implements Dynamics 365, Business Central, and Power Platform with senior-led delivery from scoping through go-live.]]></description><link>https://www.alliason.com/post/what-dynamics-365-implementations-should-look-like-and-where-they-go-wrong</link><guid isPermaLink="false">6a0e1db7cb0791383ec3823b</guid><pubDate>Wed, 20 May 2026 04:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/9de0ef_bb464c7662054e02b211ce41e620a010~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Marketing</dc:creator></item><item><title><![CDATA[Dynamics 365 Customer Service Professional: What It Includes and Who It's For]]></title><description><![CDATA[A practical guide to Dynamics 365 Customer Service Professional for small and mid-market companies. This post covers what the platform actually includes, from case management and SLA tracking to knowledge base setup and Microsoft 365 integration, where its limits are relative to Enterprise, and what a realistic implementation looks like. If your service team has outgrown shared inboxes and spreadsheets and you are evaluating structured support software, this is the right starting point.]]></description><link>https://www.alliason.com/post/dynamics-365-customer-service-professional</link><guid isPermaLink="false">6a0b3dfae8a70f90633e8e67</guid><pubDate>Mon, 18 May 2026 21:33:12 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/9de0ef_098e6d26eddc4b74b7fa925765f857a3~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Marketing</dc:creator></item><item><title><![CDATA[What Is Dynamics 365 Sales? A Plain-English Guide for Small and Mid-Market Companies]]></title><description><![CDATA[Growing companies lose deals to disorganization, not competition. Dynamics 365 Sales is Microsoft's CRM built to fix that. The platform manages the full sales pipeline inside the same ecosystem as Outlook and Teams, with Copilot built in for reps who need answers without building reports.]]></description><link>https://www.alliason.com/post/what-is-dynamics-365-sales</link><guid isPermaLink="false">6a062e94875a6143a3393060</guid><pubDate>Thu, 14 May 2026 21:22:45 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/9de0ef_d11b09cc492c4ed49f4a41a2019c6d08~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Marketing</dc:creator></item><item><title><![CDATA[Grow Your Business and Supercharge Operations with Business Central and AI ]]></title><description><![CDATA[Growth exposes the limits of disconnected systems. Business Central gives growing companies a clearer operating foundation for finance, sales, purchasing, inventory, projects, service, manufacturing, reporting, and Microsoft 365. With the right implementation, Copilot and agents can support daily work because the data, workflows, approvals, and reporting structure are already connected.]]></description><link>https://www.alliason.com/post/business-central-ai-growth-operations</link><guid isPermaLink="false">6a04c05348aeb3fcb2432024</guid><pubDate>Wed, 13 May 2026 18:19:44 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/9de0ef_ee1b9fd4d5244a038a9828864aee72d6~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Karly Kraft</dc:creator></item></channel></rss>