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Insights
Clarity for leaders deciding before they commit.
Practical guidance on Microsoft business applications: choosing the right path, avoiding the common failure points, and getting more from what is already live.


Why Pay for a Confidence Roadmap Before Implementing Dynamics 365
Before approving a Dynamics 365 implementation, know whether the software fits your business and what the cost includes. Alliason’s Confidence Roadmap reviews business needs, scope, existing systems, and potential costs before you commit. Starting at $9,500, this two-to-three-week engagement gives leadership a written recommendation to help avoid unnecessary spending and define the results the implementation needs to deliver.
17 hours ago5 min read


Dynamics 365 Managed Services: What Should Support Cover?
When recurring Dynamics 365 or Power Platform problems take time away from your team, ongoing support may help. But what should it cover? Learn how to compare managed-services agreements, clarify who handles updates and integrations, and decide when persistent problems need an assessment. This guide explains what to ask before choosing a provider and how to check whether support is reducing repeat issues, manual corrections, and the time your employees spend chasing answers.
19 hours ago5 min read


Looking for a Sikich Alternative? A Manufacturing Partner Evaluation Guide
Looking for a Sikich alternative for your manufacturing firm? Compare Business Central and Dynamics 365 partners on manufacturing fit, implementation scope, costs, delivery responsibilities, and support. Learn which production scenarios to test, what to ask before signing a proposal, and how to plan a partner handover. Alliason helps manufacturers determine whether to implement, repair an existing application, retain current systems, or delay the investment.
2 days ago7 min read


How to Recover a Failed ERP Implementation
ERP implementation stalled or causing problems after go-live? Learn how to protect billing and payments, find the cause of the failure, and decide whether to repair the system, change partners, or replace the software. This guide explains what evidence to request, what a recovery plan should include, and how to verify that users can complete essential processes before you approve more spending.
2 days ago7 min read


From Paper OEE Sheets to Hourly Submission Checks: A Wire and Cable Manufacturer’s Story
A U.S. wire and cable manufacturer relied on paper production sheets and manual Excel entry, leaving supervisors waiting until the next day to review production records. With support from Alliason, the manufacturer moved OEE reporting into Power Apps, giving supervisors hourly visibility into missing submissions. Alliason also corrected Power BI calculations that overstated shift time, improving reporting accuracy and eliminating the need to collect and re-enter paper records
4 days ago4 min read


From an Underused CRM to a Daily Sales Tool: An Event Production Company’s Dynamics 365 Story
An event production company owned Dynamics 365 Sales, but its team barely used it and leadership could not see which deals needed attention. Alliason assessed the environment, repaired failing automations, and implemented guided sales processes, Sales Sequences, and dashboards around how the team sold. The team moved into daily CRM use, with clearer visibility into active deals, overdue follow-up, and stalled opportunities.
4 days ago5 min read


How to Choose a Dynamics 365 Implementation Partner for a Mid-Market Company
Two Dynamics 365 implementation partners can propose the same solution with very different costs, assumptions, and risks. How do you know which one to trust? Learn what mid-market companies should examine before signing, from the people actually delivering the project to hidden scope gaps, pricing assumptions, and responsibilities that can lead to costly surprises.
6 days ago7 min read


ERP Implementation Audit: What to Check Before Approving More Spend
When an ERP implementation falls behind, runs over budget, or starts losing stakeholder confidence, leadership needs more than another status report. An ERP implementation audit examines the evidence behind scope, design, data, testing, integrations, budget, and go-live readiness to determine whether the current path still makes sense.
Oct 79 min read


Dynamics 365 Implementation Health Check: A How-To Guide
A Dynamics 365 implementation health check helps organizations identify performance bottlenecks, technical debt, data quality issues, security risks, integration failures, and user adoption challenges. This guide explains how to evaluate your CRM environment, uncover hidden inefficiencies, and create a prioritized remediation roadmap that improves system reliability, user engagement, operational efficiency, and long-term business value.
Oct 78 min read


Why Dynamics 365 Business Central Benefits Make It a Game-Changer for Manufacturing
Explore how Dynamics 365 Business Central supports production planning, inventory management, quality inspections, and routine task automation. Review Microsoft customer results and the implementation decisions manufacturers should consider, with guidance from Alliason on confirming fit, scope, and investment.
Oct 74 min read


What to Do When a Dynamics 365 Implementation Is Failing
When a Dynamics 365 implementation is slipping, adding more budget or changing partners may not solve the real problem. Learn how to determine what is failing, what can be preserved, when an independent assessment makes sense, and how to decide whether to repair, re-scope, replace the partner, or start over.
Oct 58 min read


Highlight Health recovers a stalled Dynamics 365 implementation without starting over
Highlight Health came to Alliason after a Dynamics 365 Customer Engagement implementation had stalled and no longer reflected how the business handled claims. A 40-hour assessment identified what could be preserved, what needed to change, and how to recover the project without starting over. The result was a documented claims workflow, a Power Pages partner portal, and a system the business could use, support, and train against internally.
Oct 55 min read


Identifying Process Gaps in Business Central: 7-Step Guide
Learn identifying process gaps in Business Central with a practical 7-step audit. Map workflows, find bottlenecks, and fix root causes fast.
Oct 48 min read


How Much Does a Dynamics 365 Sales Implementation Cost in 2026?
Dynamics 365 Sales implementation costs can range from about $15,000 to well over $100,000, depending on sales processes, CRM migration, forecasting, integrations, automation, Sales agents, security, and reporting. This guide explains what drives the cost, what to budget for licensing, and how to estimate a realistic implementation range.
Oct 314 min read


How Much Does a Business Central Implementation Cost in 2026?
Business Central implementation costs can range from about $25,000 to well over $150,000, depending on financial setup, companies, inventory, warehouse processes, projects, manufacturing, data migration, integrations, and extensions. This guide explains the Business Central-specific decisions that drive cost and how to build a realistic implementation budget.
Oct 211 min read


How Much Does a Dynamics 365 Implementation Cost in 2026?
See what a Dynamics 365 implementation costs in 2026, current Microsoft license prices, major cost drivers, and how to build a realistic budget.
Sep 238 min read


Unlocking the Power of Dynamics 365 Contact Center for SMBs and Mid-Market Companies
Dynamics 365 Contact Center helps SMBs and mid-market companies connect customer conversations to the information behind them. Instead of forcing teams to chase updates across email, phone, chat, CRM, ERP, and Teams, it gives service teams a clearer way to manage requests, route work, support representatives with Copilot, and connect service activity to the broader Microsoft business application environment.
Sep 229 min read


What Dynamics 365 Implementations Should Look Like (And Where They Go Wrong)
Dynamics 365 projects often look clean at the proposal stage, but the real risks show up once configuration starts: vague scope, unclear staffing, messy data, weak reporting decisions, and user workflows that do not match the business. Alliason implements Dynamics 365, Business Central, and Power Platform with senior-led delivery from scoping through go-live.
Sep 206 min read


Dynamics 365 Customer Service Professional: What It Includes and Who It's For
A practical guide to Dynamics 365 Customer Service Professional for small and mid-market companies. This post covers what the platform actually includes, from case management and SLA tracking to knowledge base setup and Microsoft 365 integration, where its limits are relative to Enterprise, and what a realistic implementation looks like. If your service team has outgrown shared inboxes and spreadsheets and you are evaluating structured support software, this is the right star
Sep 187 min read


What Is Dynamics 365 Sales? A Plain-English Guide for Small and Mid-Market Companies
Growing companies lose deals to disorganization, not competition. Dynamics 365 Sales is Microsoft's CRM built to fix that. The platform manages the full sales pipeline inside the same ecosystem as Outlook and Teams, with Copilot built in for reps who need answers without building reports.
Sep 145 min read
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Microsoft Partner focused on Business Applications
Dynamics 365 · Business Central · Power Platform · Copilot
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